TERMS OF SERVICE

Last Updated: February 10, 2026

Brand: MUT

These Terms of Service (“Terms”) govern your access to and use of the MUT website and services. By accessing or purchasing from our site, you agree to be bound by these Terms.

If you do not agree, you may not use this website.

1. ELIGIBILITY

By using this site, you represent that:

• You are at least 18 years old, or
  
• You are using the site under the supervision of a parent or legal guardian.
  

You agree to provide accurate and complete information when making a purchase.

2. PRODUCTS & PRICING

All products are subject to availability.

We reserve the right to:

• Limit quantities
  
• Refuse service to anyone
  
• Cancel orders at our discretion
  
• Modify pricing at any time without notice
  

Prices are displayed in USD unless otherwise stated.

We are not responsible for typographical errors in pricing or product descriptions.

3. ORDER ACCEPTANCE

Your receipt of an order confirmation does not constitute final acceptance.

We reserve the right to cancel or refuse any order for reasons including:

• Suspected fraud
  
• Payment issues
  
• Inventory errors
  
• Policy violations
  

If your order is canceled, you will be notified.

4. PREORDERS

Preorder items require 4–8 weeks processing before shipment.

By placing a preorder, you agree that:

• Processing times are estimates
  
• Delays within the stated timeframe do not qualify for cancellation
  
• Preorder sales are final
  

Chargebacks filed before the completion of the stated processing window will be formally disputed.

5. SHIPPING & DELIVERY

Shipping times are estimates and not guaranteed.

Risk of loss transfers to you once the package is delivered to the carrier.

MUT is not responsible for:

• Delays caused by carriers
  
• Customs delays
  
• Lost or stolen packages marked as delivered
  
• Incorrect addresses provided by the customer
  

Full details are outlined in our Shipping Policy.

6. RETURNS & REFUNDS

All refund and return conditions are governed by our Refund Policy.

By placing an order, you acknowledge and agree to that policy.

7. INTELLECTUAL PROPERTY

All content on this site — including logos, designs, graphics, images, text, and branding — is the exclusive property of MUT.

You may not:

• Copy
  
• Reproduce
  
• Distribute
  
• Modify
  
• Use for commercial purposes
  

Without express written permission.

Unauthorized use may result in legal action.

8. PROHIBITED USE

You may not use this site:

• For unlawful purposes
  
• To violate any laws or regulations
  
• To transmit malicious code
  
• To engage in fraudulent activity
  
• To abuse the chargeback system
  

Violation may result in termination of access and potential legal action.

9. LIMITATION OF LIABILITY

To the fullest extent permitted by law, MUT shall not be liable for:

• Indirect damages
  
• Incidental damages
  
• Consequential damages
  
• Lost profits
  
• Lost data
  

Our total liability shall not exceed the amount paid for the product purchased.

Use of our products is at your own risk.

10. DISCLAIMER OF WARRANTIES

All products and services are provided “as is” and “as available.”

We make no warranties, express or implied, regarding:

• Merchantability
  
• Fitness for a particular purpose
  
• Non-infringement
  

We do not guarantee uninterrupted or error-free service.

11. INDEMNIFICATION

You agree to indemnify and hold harmless MUT from any claims, damages, losses, or expenses arising from:

• Your breach of these Terms
  
• Your violation of any law
  
• Your misuse of our products or website
  

12. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the United States and the state in which MUT operates, without regard to conflict of law principles.

13. DISPUTE RESOLUTION

By using this site, you agree that:

• Any disputes will be resolved through binding arbitration
  
• You waive the right to participate in class-action lawsuits
  
• Disputes must be filed individually
  

This provision survives termination of your use of the website.

14. SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain in effect.

15. TERMINATION

We reserve the right to terminate or suspend access to our services at any time for violation of these Terms.

16. POLICY UPDATES

We reserve the right to update or modify these Terms at any time.

Continued use of the website constitutes acceptance of any revisions.

17. CONTACT INFORMATION

For questions regarding these Terms, contact:

MUT

Email: MUTBRAND12@GMAIL.COM

18. CHARGEBACKS & PAYMENT DISPUTES

By completing a purchase with MUT, you agree to contact us directly at MUTBRAND12@GMAIL.COM to resolve any issue before initiating a chargeback or payment dispute with your bank or payment provider.

A. Agreement to Resolve First

Customers agree to make a good-faith effort to resolve disputes directly with MUT prior to filing a chargeback.

Failure to do so may be considered a violation of these Terms.

B. Evidence Submission

In the event of a chargeback or dispute, MUT reserves the right to submit the following as evidence to the payment processor:

• Order confirmation records
  
• IP address and device data
  
• Billing and shipping address match verification
  
• Tracking number and delivery confirmation
  
• Signed delivery confirmation (if applicable)
  
• This Terms of Service agreement
  
• Shipping and Refund Policies
  

By placing an order, you acknowledge that delivery confirmation from the carrier constitutes proof of fulfillment.

C. Fraudulent or Abusive Chargebacks

The following may be considered fraudulent or abusive behavior:

• Filing a dispute after confirmed delivery
  
• Filing a dispute before preorder processing time has concluded
  
• Claiming unauthorized purchase despite verified billing match
  
• Repeated refund or dispute abuse
  

MUT reserves the right to:

• Formally contest the chargeback
  
• Report fraudulent disputes to payment processors
  
• Provide evidence to financial institutions
  
• Permanently ban the customer from future purchases
  
• Pursue recovery of funds, fees, and associated administrative costs where permitted by law
  

D. Recovery of Fees

If a chargeback is filed without valid basis and MUT successfully disputes the claim, we reserve the right to recover:

• Chargeback fees
  
• Administrative processing fees
  
• Collection costs (if applicable)
  

E. Final Acknowledgment

By placing an order on our website, you acknowledge that:

• You are the authorized cardholder or have authorization to use the payment method
  
• You agree to our Shipping Policy, Refund Policy, and Terms of Service
  
• You understand that improper chargebacks may result in loss of purchasing privileges

PRIVACY POLICY

Last Updated: February 10, 2026

Brand: MUT

This Privacy Policy describes how MUT (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use, or make a purchase from our website.

By using our website, you agree to the terms outlined in this policy.

1. PERSONAL INFORMATION WE COLLECT

When you visit our website, we may collect certain information about your device and interaction with our site.

A. Information You Provide Directly

When you make a purchase or attempt to make a purchase, we collect:

• Name
  
• Billing address
  
• Shipping address
  
• Email address
  
• Phone number
  
• Payment information
  
• Order details
  

B. Automatically Collected Information

We may automatically collect:

• IP address
  
• Browser type
  
• Device information
  
• Time zone
  
• Cookies and tracking data
  
• Pages viewed and browsing behavior
  

This information helps us improve performance, detect fraud, and enhance user experience.

2. HOW WE USE YOUR INFORMATION

We use collected information to:

• Process and fulfill orders
  
• Communicate with you
  
• Screen orders for fraud or risk
  
• Provide customer support
  
• Send marketing emails (if opted in)
  
• Improve website performance
  
• Comply with legal obligations
  

We do not sell your personal information.

3. SHOPIFY

Our store is hosted on Shopify Inc. They provide the e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases, and general Shopify application. They store your data on secure servers behind a firewall.

For more information, you may review Shopify’s Privacy Policy at:

https://www.shopify.com/legal/privacy

4. PAYMENT PROCESSING

Payments are processed through secure third-party providers. MUT does not store full credit card numbers.

Payment processors may collect:

• Billing information
  
• Payment details
  
• Fraud prevention data
  

These providers use encryption and comply with industry security standards.

5. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to:

• Improve site functionality
  
• Analyze traffic
  
• Personalize content
  
• Support advertising and retargeting
  

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

6. MARKETING COMMUNICATIONS

If you opt into marketing communications, we may send promotional emails about new products, drops, or updates.

You may unsubscribe at any time using the “unsubscribe” link in emails.

7. SHARING YOUR INFORMATION

We may share your information with:

• Shopify
  
• Payment processors
  
• Shipping carriers
  
• Fraud prevention services
  
• Marketing platforms
  

We only share necessary information required to perform these services.

We may also disclose information if required by law or to protect our rights.

8. DATA RETENTION

We retain order information for our records unless and until you request deletion, subject to legal obligations.

9. SECURITY

We take reasonable precautions and follow industry best practices to protect your personal information.

However, no method of transmission over the Internet is 100% secure. MUT cannot guarantee absolute security.

10. YOUR RIGHTS

Depending on your location, you may have the right to:

• Access personal information we hold about you
  
• Request correction
  
• Request deletion
  
• Withdraw consent
  

To exercise these rights, contact us at:

MUTBRAND12@GMAIL.COM

11. AGE RESTRICTION

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from minors.

12. INTERNATIONAL USERS

If you access our website from outside the United States, you understand that your information may be transferred to and processed in the United States.

13. POLICY CHANGES

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date.

Continued use of our website constitutes acceptance of any changes.

14. CONTACT INFORMATION

For questions regarding this Privacy Policy, contact:

MUT

Email: MUTBRAND12@GMAIL.COM

REFUND POLICY

Last Updated: February 10, 2026

Brand: MUT

This Refund Policy applies to all purchases made through MUT’s website. By placing an order, you agree to the terms outlined below.

1. ALL SALES FINAL

All sales are considered final unless explicitly stated otherwise.

We do not offer refunds, returns, or exchanges except under the limited circumstances outlined in this policy.

2. RETURN ELIGIBILITY (LIMITED)

Returns may be approved only if:

• The request is submitted within 7 days of delivery
  
• The item is unused
  
• The item is unworn
  
• The item is unwashed
  
• Original tags and packaging are intact
  

To request a return, customers must contact:

MUTBRAND12@GMAIL.COM

Return requests submitted after 7 days of confirmed delivery will be denied.

Approval is not guaranteed.

3. NON-REFUNDABLE ITEMS

The following items are strictly non-refundable and non-returnable:

• Preorder items
  
• Limited releases or exclusive drops
  
• Sale or discounted items
  
• Gift cards
  
• Items marked “Final Sale”
  
• Worn, washed, altered, or damaged items
  
• Items returned without original packaging
  

MUT reserves full discretion in determining return eligibility.

4. PREORDER POLICY (STRICT)

Preorder items require 4–8 weeks processing time before shipment.

By purchasing a preorder item, you acknowledge and agree that:

• Processing may take up to 8 weeks
  
• Shipping time begins after processing is complete
  
• Delays within the 8-week window do not qualify for refunds
  

All preorder sales are final.

Any chargeback or dispute initiated before the completion of the 8-week processing period will be considered premature and may be formally contested.

MUT reserves the right to refuse future service to customers who initiate unjustified disputes.

5. DAMAGED OR DEFECTIVE ITEMS

If your order arrives damaged or defective, you must contact us within 7 days of delivery.

You must provide:

• Order number
  
• Clear photos of the product
  
• Photos of packaging
  

Failure to provide sufficient evidence may result in denial of the claim.

If approved, MUT may offer:

• A replacement item

• Store credit
  
• A refund at our discretion

• We reserve the right to determine the appropriate resolution.

6. LOST OR STOLEN PACKAGES

Once tracking confirms a package has been marked “Delivered,” MUT is no longer responsible for the package.

We do not issue refunds for:

• Stolen packages
  
• Packages marked delivered
  
• ]Carrier delivery errors after confirmation
  

Customers must contact the shipping carrier to file a claim.

7. RETURN SHIPPING COSTS

Customers are responsible for all return shipping costs unless the item is confirmed defective due to our error.

Original shipping charges are non-refundable.

If a return is approved, refunds may be issued minus:

• Original shipping costs
  
• Return shipping costs
  
• Applicable processing fees
  

8. REFUND PROCESSING

If a refund is approved:

• Refunds are processed within 5–10 business days
  
• Funds are returned to the original payment method
  
• Bank processing times may vary
  

MUT is not responsible for delays caused by financial institutions.

9. REFUSED OR RETURNED PACKAGES

If a package is:

• Refused at delivery
  
• Returned due to incorrect address
  
• Returned due to unpaid customs fees
  

Any refund issued will exclude:

• Original shipping fees
  
• Return shipping fees
  
• Applicable restocking fees
  

10. FRAUD & CHARGEBACK PROTECTION

MUT actively monitors fraudulent activity.

We reserve the right to:

• Dispute unauthorized chargebacks
  
• Submit delivery confirmation and tracking records
  
• Provide this policy as evidence to payment processors
  
• Refuse service to customers engaging in abuse of refund systems
  

Fraudulent disputes may result in permanent account restriction.

11. POLICY AGREEMENT

By placing an order with MUT, you acknowledge that you have read, understood, and agreed to this Refund Policy.

MUT reserves the right to modify this policy at any time without prior notice.

SHIPPING POLICY

Last Updated: February 10, 2026
Brand: MUT

This Shipping Policy governs all orders placed through MUT’s website. By placing an order, you agree to the terms outlined below.

1. ORDER PROCESSING

All orders are processed within 2 business days (excluding weekends and holidays) after payment confirmation.

Processing times are separate from shipping times.

MUT reserves the right to delay processing if additional verification is required for fraud prevention or payment authorization.

2. SHIPPING METHODS & DELIVERY ESTIMATES

Domestic Shipping

Estimated delivery: 3–7 business days after shipment.

International Shipping

Estimated delivery: 2–4 weeks after shipment.

Delivery timeframes are estimates only and are not guaranteed. MUT is not liable for delays caused by carriers, customs, weather, global events, or other circumstances beyond our control.

Shipping fees are non-refundable once an order has shipped.

3. PREORDER ITEMS (STRICT POLICY)

Preorder items require 4–8 weeks processing time before shipment.

By purchasing a preorder item, you acknowledge and agree to:

• The stated processing timeframe
  
• That shipping timelines begin after processing is complete
  
• That delays within the 8-week processing window do not constitute non-delivery
  

Chargebacks & Disputes

Any chargeback, payment dispute, or claim filed before the completion of the 8-week preorder processing period will be considered a violation of this agreement.

MUT reserves the right to:

• Provide this policy as evidence to payment processors
  
• Dispute and overturn premature chargebacks
  
• Refuse future service to customers who initiate unjustified disputes
  

All preorder sales are considered final unless otherwise stated.

4. RISK OF LOSS & DELIVERY CONFIRMATION

Title and risk of loss transfer to the customer once the order is delivered to the shipping carrier.

MUT’s responsibility for the package ends once tracking shows the item as “Delivered” to the address provided at checkout.

MUT is not responsible for:

• Lost packages marked as delivered
  
• Stolen packages
  
• Carrier errors after confirmed delivery
  

Customers are responsible for ensuring a secure delivery location.

5. TRACKING INFORMATION

Tracking numbers are provided via email once the order ships.

Please allow 24–48 hours for tracking updates to appear in the carrier’s system.

Failure to receive tracking due to an incorrect email address provided by the customer does not void delivery confirmation.

6. CUSTOMS, DUTIES & TAXES (INTERNATIONAL ORDERS)

International orders may be subject to:

• Import duties
  
• Customs fees
  
• VAT or local taxes
  

These charges are determined by your country’s customs authority and are the sole responsibility of the customer.

Refusal to pay customs fees that results in the package being returned or destroyed will not qualify for a refund of shipping costs.

7. ADDRESS ACCURACY

Customers are solely responsible for providing a complete and accurate shipping address at checkout.

MUT is not liable for:

• Incorrect addresses provided by the customer
  
• Failed deliveries due to address errors
  
• Packages returned due to incorrect address entry
  

If an order is returned to MUT due to an address issue, reshipping fees will apply.

Address changes cannot be guaranteed after an order has been placed.

8. SHIPPING DELAYS

MUT is not responsible for delays caused by:

• Shipping carriers
  
• Customs processing
  
• Weather events
  
• Natural disasters
  
• Global supply chain disruptions
  
• Incorrect address submission
  

Delivery delays do not qualify for refunds.

9. LOST OR DAMAGED PACKAGES

If your package arrives damaged or appears lost in transit (not marked delivered), you must contact us within 7 days of the expected delivery date.

Claims made after 7 days may not be eligible for investigation.

MUT reserves the right to determine whether replacement or store credit will be issued.

Refunds for shipping delays or carrier issues are not guaranteed.

10. NO P.O. BOXES

MUT does not ship to P.O. Boxes. A physical street address is required.

Orders placed with a P.O. Box may be canceled.

11. ORDER MODIFICATIONS & CANCELLATIONS

Once an order is placed, changes are not guaranteed.

Orders may not be canceled once processing has begun.

MUT reserves the right to cancel any order at our discretion for suspected fraud, inventory errors, or policy violations.

12. FRAUD PREVENTION & SERVICE REFUSAL

MUT reserves the right to:

• Cancel orders flagged as high risk
  
• Refuse service to customers who abuse chargebacks
  
• Block future purchases from customers violating this policy
  

13. POLICY ACCEPTANCE

By placing an order with MUT, you confirm that you have:

• Read this Shipping Policy
  
• Understood its terms
  
• Agreed to all conditions stated herein
  

MUT reserves the right to update or modify this policy at any time without prior notice.